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Legal Terms That Apply to Your Account

Everything that governs your sweepsloot account — from how we handle your data to what rules apply when you access the platform — is laid out here.

State-dependent accessAccount data rightsPrivacy policy termsContact paths includedUS-eligible states only
sweepsloot Legal Terms That Apply to Your Account
LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If a section of our terms raises a question, or you want to make a formal data request, these are the right channels. Reach out with your account details ready — that speeds up the review on our end and avoids back-and-forth.

Live Chat Start a live chat session from inside your account dashboard. This is the fastest path for account-specific legal questions or dispute escalations during staffed hours.
Email Support Send formal data requests, policy questions or written notices to our support email. Include your account ID and the specific policy section you are referencing.
Account Help Center Our help center covers common legal topics — account closure, data deletion requests and state-eligibility queries — with step-by-step instructions you can follow without waiting for an agent.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Security

Your account data is not sold to third parties. We collect only what is needed to verify your identity, process payments through PayPal, Venmo or Play+, and comply with applicable state regulations. You can request a copy of the data we hold on your account at any time through the email channel above.

Cookie Policy

We use session and preference cookies to keep your account logged in and remember your wallet selection — PayPal, Venmo or Play+. You can manage cookie settings in your browser at any time.

Data Retention

Account records including identity verification documents are held for the period required under applicable law. When that period ends, records are deleted from active systems on a rolling schedule.

Account Security Practices

Accounts are protected by SSL encryption on every page, and we prompt a one-time passcode step when a new device logs in for the first time. You can also review active sessions inside account settings.

Requesting Changes or Deletion

To update incorrect personal data or request account deletion, send a written request to our support email with your account ID. We will confirm receipt and complete the action within the timeframe required by applicable law.

Frequently Asked Legal and Policy Questions

These are the questions we hear most often about account terms, privacy and legal rights. If your question is not covered here, the live chat and email channels in the support section above are the right next step.

Access depends on your state's laws. Not every state permits online account play. Check your state's current regulations before opening an account — we cannot confirm eligibility for every jurisdiction.

We collect the information needed to verify your identity and process payments — your name, address, date of birth and any documents required by state law. Payment data flows through PayPal, Venmo or Play+ under their own terms.

Yes. Send a written data request to our support email with your account ID. We will pull together what we hold and deliver it within the period required by applicable law.

Start with our live chat or email support team and include your account ID and the transaction date. Internal review is the required first step before any external escalation can proceed.

Retention periods follow applicable law — typically several years for identity and payment records. After that window closes, records are removed from active systems on our scheduled deletion cycle.

We do not sell your data. Payment processors like PayPal, Venmo and Play+ receive only what is needed to complete your transaction, under their own separate privacy agreements.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.